BASIC INFO
Wholesale mini travel size Boar Bristle cushion brush - Stable Supply for Beauty Businesses
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F.A.Q:
1. **What is the Minimum Order Quantity (MOQ) for your hair combs and beauty tools?**
Our MOQ varies by product category to accommodate both small retailers and large distributors. We also offer flexible MOQ adjustments for long-term partners or mixed-SKU orders .For regular products in stock, our MOQ is 500pcs to start with logo customize. For customize like color, it depends on the designs.
2. **Do you offer bulk pricing discounts?
Yes, Pricing is negotiable according to your quantity.
3. **Can we request product samples before placing a bulk order?**
Absolutely. We offer free standard samples for quality check—you only need to cover the shipping cost. For customized samples (e.g., logo/color), a nominal fee ($20–$50 per sample) applies, which will be deducted from your first bulk order. Samples are typically shipped within 3–5 business days via DHL or FedEx.
4. What quality control measures do you implement during production?
Our quality control (QC) process covers every stage:
1. Incoming inspection: Testing raw materials (e.g., wood, plastic, bristles) for durability and safety.
2. In-process QC: Random sampling during production to check for defects (e.g., loose bristles, uneven comb teeth).
3. Final inspection: 100% inspection of finished products for appearance, functionality, and branding accuracy.
A QC report is provided with each bulk order, and we offer third-party inspection services (e.g., SGS) upon request at an additional cost.
5. What should we do if we receive defective products?
We stand behind our quality—if defective products are found (verified by photos/videos), please contact our after-sales team within 7 business days of delivery. We offer three solutions: 1) Replacement of defective units at no cost; 2) A credit note for the value of defective products; 3) A discount on your next order.
6. Which shipping methods do you use?
We have options for transit by ocean/truck/train and air. You could select according to your project launch schedule.
7. What payment terms do you offer?
We support credit card and cash both, also we support TT/LC/DP payment.
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